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| Home : Customer Care |
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| AKD Trade Customer Care Centres are conveniently located across Pakistan. Our professional and courteous Customer Service Representatives will help you with queries or problems that you may have with your investment/trading account. |
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AKD Trade Head Office
Suite # 207, 2nd Floor
Continental Trade Centre
Block 8, Clifton
Karachi - Pakistan
UAN: 111-253-253
Branch UAN: 111-253-111
Fax: (92-21) 583-6517
AKD Trade - Bahadurabad
Suite # 06, Mezzanine Floor
Al Haram - I, Sharfabad,
Bahadurabad,
Karachi
Phone # 021- 4860896-99
Fax # 021- 4860895
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AKD Trade, Islamabad
M-4, Islamabad Stock Exchange Building,
101-E, Fazal-e-Haq Road, Blue Area,
Islamabad - Pakistan
UAN: 111-253-253
Branch UAN: 111-253-111
Fax: (92-51) 227-6621 |
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AKD Trade, Lahore
512, 513,
5th Floor, Lahore Stock Exchange Building,
19, Khayaban-e- Aiwan-e-Iqbal Road,
Lahore - Pakistan
UAN: 111-253-253
Branch UAN: 111-253-111
Fax: (92-42) 628-0745 |
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| We are just a phone call away if you have any queries or problems regarding your AKD Trade account.
To get in touch with us, all you need to remember is our Universal Access Number: 111-AKD-AKD or 111-253-253.
You can dial 111-253-253 from Karachi, Lahore or Islamabad, our AKD Trade Call Center Officer are available at your service from 9:00 AM to 07:00 PM from Monday to Friday and from 9:00 AM to 4:00 PM on Saturdays, except public holidays.
You can also e-mail us regarding your queries or problems at the AKD Trade Customer Care: info@akdtrade.com. All your queries will be answered within 48 to 72 hrs of receiving your e-mail.
Please Note: Don’t forget to mention your User ID and/or AKD Customer Account number in all your correspondence with AKD Trade. |
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New Accounts Processing
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Please note that all account opening forms received by AKD Trade have to undergo internal procedures as per the policies at AKD Trade. Subsequently new account opening requests can have the following kinds of outcome.
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1) Accounts will be opened and the account opening material including user id and password details will be dispatched to our new customer.
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2) Account opening can be refused. In this case the prospective customer will be intimated via email/letter.
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NOTE: AKD Trade reserves the right to refuse any account without assigning any reason.
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Branch Timings
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| Monday to Thursday | 9:00 AM to 6:00 PM |
Break
| 2:15 PM to 3:00 PM
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| Friday | 9:00 AM to 6:00 PM |
Prayers Break
| 1:45 PM to 3:30 PM
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| Saturday | 9:00 AM to 2:00 PM |
KSE Timings
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| Pre Open Open Close |
Monday to Thursday
| 9:30 AM 9:45 AM 2:15 PM |
| Friday* |
| First Session | 9:15 AM 9:30 AM 12:00 Noon |
| Second Session | 2:15 PM 2:30 PM 4:00 PM
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*There are two sessions of trading at KSE on Friday, according to KSE regulation any outstanding orders during first session will be cancelled and you have to place fresh orders for second session of trading. |
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