Help Yourself

Customer care is not a service, it's an attitude!

Our FAQs section will allow you to have the self service facility. We keep on updating this section based on our valued caller’s queries. Most of your queries are likely to have been answered in this section.

This section will help you to get yourself trained on the technicalities and features offered by us on the Trading Platform.

Don’t want to call or email you can always check the section and you may be able to find you answers.

Our Customer Support Officers are available at your service from 9:00 AM to 06:00 PM from Monday to Friday and from 9:00 AM to 2:00 PM on Saturdays, except public holidays.

You can also e-mail us regarding your queries or problems at the AKD Trade Customer All your queries will be answered within 48 to 72 hrs after receiving your e-mail.

Note: Please do not forget to mention your User ID and/or 6 digit Customer Account number in all your correspondence with AKD Trade

System response, Account access times, Trade executions may differ due to various factors including Market conditions, System performance, quote delays. There can be considerable risk of loss in electronic trading.
It is therefore important for you to consider if such trading is suitable for you with respect to your situation and financial resources.

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